Q: My credits weren't added after completing an offer. What do I do?
A: Wait up to 15 minutes — offers are verified in real time but occasionally have a delay. If credits are still missing after 1 hour, contact us with your username and the offer name.
Q: My video has been "generating" for more than 30 minutes.
A: Contact us with your username and prompt — we'll manually check and reprocess your request.
Q: I want to delete my account and all my data.
A: Email us at oule@digitalhilfer.com with subject "Account Deletion Request" and we'll process it within 30 days.
Q: I have a business inquiry or partnership proposal.
A: Email oule@digitalhilfer.com with subject "Partnership".