Privacy Policy

This Privacy Policy describes how FreeVidAI ("we", "us", or "our") collects, uses, and shares information about you when you use our website at freevidai.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

• Email address (when you register an account)
• Username or display name
• Password (stored in encrypted form using bcrypt)
• Video generation prompts you submit
• Communications you send to our support team

1.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile/desktop)
• Operating system
• Pages visited and time spent on each page
• Referring URLs (how you found our site)
• Date and time of each visit
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We work with third-party services that may collect information about your activity. These include:

• OGAds (CPA offer network) — collects data when you complete offers to earn credits
• Monetag (advertising network) — may collect device and browsing data to serve ads
• Google Analytics — collects anonymized usage statistics
• Cloudflare — processes traffic data for security purposes

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process your video generation requests
• Track and award credits to your account
• Send transactional emails (account confirmation, video ready notifications, referral updates)
• Detect and prevent fraud, VPN usage abuse, and policy violations
• Improve our platform based on usage patterns
• Respond to your support requests
• Comply with legal obligations
• Display relevant advertisements through our advertising partners

We will never sell your personal data to third parties. We will never share your email address with advertisers.

3. Cookies

We use cookies to:

• Keep you logged into your account (session cookies)
• Remember your preferences
• Analyze site traffic (analytics cookies)
• Enable advertising functionality (third-party ad cookies)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.

Types of cookies we use:

• Essential Cookies: Required for the site to function
• Analytics Cookies: Help us understand how visitors use the site
• Advertising Cookies: Used by our ad partners (Google AdSense, Monetag) to display relevant ads

4. Third-Party Advertising

We display advertisements through Google AdSense and other advertising networks. These third parties may use cookies and web beacons to collect data about your visits to this and other websites to provide targeted advertisements.

Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings at: https://www.google.com/settings/ads

For more information on how Google uses data when you use our site, visit: https://policies.google.com/technologies/partner-sites

5. Data Sharing

We share your information only in the following circumstances:

5.1 Service Providers

We share data with trusted service providers who help us operate our platform, including:

• Cloud hosting providers (server infrastructure)
• Email delivery services (transactional emails)
• Video storage services (Cloudflare R2)
• Analytics providers (aggregated, anonymized data only)

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

5.3 Business Transfers

If FreeVidAI is involved in a merger, acquisition, or sale of assets, your data may be transferred. We will notify you via email and/or a prominent notice on our site.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service.

You may request deletion of your account and associated data at any time by emailing: oule@digitalhilfer.com

Upon receiving a deletion request, we will:

• Delete your account within 30 days
• Remove your email and personal details from our database
• Anonymize historical generation data for statistical purposes

Some data may be retained longer where required by law or for legitimate business purposes (e.g., fraud prevention records).

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at oule@digitalhilfer.com and we will delete such information from our systems.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request that we limit how we use your data.
• Right to Portability: Request your data in a machine-readable format.
• Right to Object: Object to our processing of your data for direct marketing purposes.

For EU/EEA residents (GDPR): You have the right to lodge a complaint with your local data protection authority.

For California residents (CCPA): You have the right to know what personal information is collected, to opt-out of the sale of personal information (we do not sell personal information), and to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at: oule@digitalhilfer.com

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption on all pages
• Bcrypt password hashing
• Secure JWT session tokens
• IP address logging for fraud detection
• Regular security reviews

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page with an updated date
• Sending an email notification for material changes

Your continued use of the Service after changes are posted constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: oule@digitalhilfer.com
• Website: https://freevidai.com/contact
• Response time: Within 48 business hours